Leaving your dog in someone else’s care is a big decision. You want a place that feels like a second home, where your furry friend is safe, comfortable, and well-cared for. So, how do you choose the best dog boarding facility in New Zealand?
Well, it’s not just about picking the closest or cheapest option. From facility standards to staff qualifications, there are key things to consider. Let’s break it down into 10 essential steps to ensure you’re making the right choice for your dog.
Not all dog boarding facilities provide the same level of space and comfort. In New Zealand, the minimum kennel size should be:
However, did you know that 78% of licensed facilities exceed these minimum space requirements? That’s a good sign! Look for a facility that offers spacious, clean kennels, with good ventilation and secure fencing.
✔️ How much space will my dog have?
✔️ Are dogs kept in individual or shared kennels?
✔️ Do they offer both indoor and outdoor play areas?
✔️ What security measures are in place?
A well-staffed facility means better care and attention for your pet. The recommended staff-to-dog ratio is 1 staff per 10 dogs (NZ Pet Boarding Association). But 45% of Auckland facilities operate at 1:15 ratios during peak times.
If a facility has fewer staff per dog, it could mean less supervision and interaction. Ideally, you want a place where your dog gets plenty of attention, exercise, and care.
✔️ How many staff members are on duty at all times?
✔️ Are staff trained in pet first aid and behavior management?
✔️ Will my dog get one-on-one interaction with staff?
✔️ How do they handle emergencies?
Dog boarding costs in New Zealand vary based on location and services. Here’s what you can expect:
Many facilities charge extra for services like:
Grooming: $30–$80, depending on breed
✔️ What’s included in the daily rate?
✔️ Are there additional charges for medication or playtime?
✔️ Do they offer discounts for extended stays?
✔️ What is their refund or cancellation policy?
A good dog boarding facility will prioritize your pet’s health and safety. In New Zealand:
This helps prevent disease outbreaks and ensures a safe environment.
✔️ What vaccinations are required?
✔️ Do they conduct health checks on arrival?
✔️ How do they handle sick dogs?
✔️ Do they have an emergency vet nearby?
Would you leave your dog in a facility where no one is around at night? 76% of New Zealand pet owners prefer 24/7 supervision. Look for a facility that has staff present at all times, even overnight.
Some facilities even offer live webcam access, allowing you to check in on your pup anytime.
✔️ Is there staff present 24/7?
✔️ Do they offer live video monitoring?
✔️ How often are dogs checked during the night?
✔️ What’s their protocol for emergencies?
Dogs need both physical activity and mental stimulation. 40% of South Island facilities offer large, farm-style paddocks, while some urban facilities provide luxury suites with heated beds and TVs.
Look for a place that offers:
✔️ Safe, supervised play areas
✔️ Separate spaces for different-sized dogs
✔️ Interactive toys & activities
✔️ How often do dogs get exercise?
✔️ Are dogs grouped by size and temperament?
✔️ Do they offer individual or group play sessions?
✔️ Is outdoor time guaranteed daily?
93% of New Zealand pet owners say emergency vet proximity is a top concern. A responsible facility will have a clear vet policy and should take your dog to your preferred vet if needed.
✔️ Which vet do they use for emergencies?
✔️ Will they take my dog to my personal vet if needed?
✔️ How do they communicate if my dog needs medical care?
✔️ What happens if my dog gets sick during their stay?
What do other pet owners say? Checking Google reviews, Facebook feedback, and asking for recommendations can give you a clearer picture.
✔️ Can you see customer reviews?
✔️ Do they have testimonials from long-term clients?
✔️ Are they certified by the NZ Pet Boarding Association?
✔️ Do they have any unresolved complaints?
Never book a dog boarding facility without a visit. A reputable facility will be happy to give you a tour of the kennels, play areas, and feeding stations.
✔️ Can I tour the facility before booking?
✔️ How often are kennels cleaned?
✔️ What does a typical day look like for boarded dogs?
✔️ Can I bring my dog for a trial stay?
Dog boarding fills up fast—especially in December-February, when urban facilities reach 90% occupancy. Top-rated facilities often have 3–6 week waitlists during peak seasons.
To secure your spot, book early and confirm all details in writing.
✔️ How far in advance should I book?
✔️ What happens if I need to cancel?
✔️ Can I schedule a trial night before a long stay?
✔️ What should I pack for my dog’s stay?
At Newflands, we provide a safe, comfortable, and caring environment for your dog. Whether you need short-term or long-term boarding, we offer spacious kennels, 24/7 supervision, and personalized care.
📅 Book your dog’s stay today: Click here to reserve your spot
Choosing the right dog boarding facility in New Zealand isn’t just about price—it’s about ensuring your furry friend is safe, happy, and well cared for. Follow these 10 steps, ask the right questions, and you’ll find the perfect place for your pup.
Want more dog care tips? Check out:
✔️ How to Safely Walk Your Dog
✔️ Moving Your Furbaby to New Zealand
✔️ Dog-Friendly Gardens
✔️ Newflands Dog Park
When choosing a boarding facility, focus on cleanliness, staff experience, security, emergency protocols, exercise options, and feeding routines. Always visit in person to assess the environment.
Look for fenced play areas, security cameras, gated entry points, and staff supervision. Ask about their emergency plans and how they handle potential escapes.
Check if they have certifications from reputable animal welfare organizations, local licensing, and trained staff in pet first aid.
Look for fresh water, sanitized kennels, no foul smells, and regular waste removal. A well-maintained facility should be visibly clean and odor-free.
It depends on your dog’s needs. Kennel-based facilities provide structure, while cage-free boarding allows more freedom. Choose based on your dog’s temperament and comfort level.
Schedule a trial day to observe your dog’s reaction. Check if they seem anxious or relaxed around staff and other dogs.
New Zealand offers:
Look at Google Reviews, Facebook recommendations, and pet forums. Pay attention to repeated complaints or positive feedback.
Visit in person, compare pricing, facilities, staff qualifications, and dog-to-staff ratios. Ask about their policies on food, exercise, and medical emergencies.
Yes, some areas require vaccinations, flea treatments, or health checks before boarding. Check local regulations and facility requirements.
Most facilities allow this, but confirm their policy. Bringing familiar food helps avoid digestive issues, and bedding provides comfort.
After boarding, observe if your dog is relaxed, well-fed, and not overly anxious. If they seem distressed, consider trying a different facility.
Yes! Some facilities specialize in small or large breeds, and some have restrictions on high-energy or aggressive breeds. Always ask in advance.
Choose a facility with staff trained in pet first aid and an on-call vet. Provide clear instructions on medications and emergency contacts.
Some facilities allow visits, while others discourage them to help dogs settle in faster. Ask about their visitation policy beforehand.
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